2 We Shop
We find the best U.S. online store to purchase your item from. We purchase your item for you, inspect and repackage the goods, and prepare all necessary shipping and customs documentation.
3 We Ship
We ship the goods to you quickly and reliably through FedEx.
We value transparency as much as you do. We will always provide a breakdown of costs so you can see exactly how your order is calculated. No hidden fees.
💲 Product Cost – What the U.S. online store (e.g. Best Buy, REI, Ulta Beauty) charges for your item(s).
✈️ Shipping – What our shipping partner (FedEx) charges to ship the item to your door from the U.S. All orders are trackable and include shipping insurance.
💵 Service Fee – What we charge to take care of the entire purchasing process for you. For each order, the service fee is $100 for the first product and $25 for every additional product (regardless of the product cost or number of different stores you would like to buy from).
⚠️ PayPal Fee – PayPal charges a 4.4% fee for each transaction. Because of the way our pricing is structured (whereby we charge a flat service fee regardless of the product cost), the PayPal fee gets passed through to the customer.
👨✈️ Customs Duties/Taxes – Please note that you may be expected to pay customs duties/taxes once the parcel arrives in your country which are not included in the total cost of your order, nor will they be covered or reimbursed by Silicon Nerd. Customs duties and import taxes are charged by FedEx on behalf of your local customs authority.
The $100 service fee ($25 for every additional product) covers the entire purchasing process, including sourcing your item, purchasing your goods, inspecting your goods upon arrival at our facility, packing your items and preparing all necessary shipping and customs documentation. We ship the goods to you quickly and reliably through FedEx.
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